BlueWater Federal is looking for a Network Provisioner to support the Order Entry/Preparation, and Solution Design phases of the Provisioning Process within the DISA standards.

• Act on behalf of the customer to enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.
• Review all telecommunication requests for completeness and clarity, to include funding authorization. Verify correct points of contact (POC) for each location through which the circuit traverses.
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.
• Develop service orders within configuration management databases such as MetaSolv (MSS), WWOLS, or other tool(s) as furnished and identified by the Government, including access to classified/SIPRNET.
• Annotate appropriate status for those items which are Held in Abeyance (HIA) pending information or action on the part of another government or contractor entity.
• Actively work with external entities to resolve orders in an HIA status. Escalate items for which the Contractor has no direct control or influence, or which are impeding the progress of mission critical requirements, within the prescribed timeframe

• Associate’s degree is preferred
• 2+ years of IT experience, preferably within telecom provisioning.
• Must have an active Secret clearance
• Experience with one or more of the following: technical writing/communication skills, helpdesk, information gathering, Microsoft Office, and some software troubleshooting.
• Expertise in one or more of the following: DSF, WWOLS-R, MSS, ITSM ticketing software, circuit path routing / networking is desirable

BlueWater Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.