• System/Helpdesk Specialist

    Job ID
    2018-1477
    # of Openings
    1
    Job Locations
    US-LA-Ft Polk
    Category
    Information Technology
  • Overview

    BlueWater Federal Solutions is a dynamic and nimble systems integration firm providing professional services and IT solutions to the Federal Government throughout the nation. We are viewed by our Federal Customers (Air Force, DHS, Army, Navy, CENTCOM, DHA, EPA, GSA) as a trusted partner with a track record of successful past performance and superior customer value.

     

    Without question, our company's strength lies in our people – Over 250 men and women who are deeply passionate about client partnership, reliable delivery, and successful results. We are looking for individuals who share this aspiration and invite you to join us in work that truly makes a difference for our clients.

     

    Summary

     

    BlueWater Federal is looking for a Systems/Helpdesk Specialist to support the Joint Readiness Training Center (JRTC) located at Fort Polk, Louisiana.

     

    Responsibilities

    • Provide high level technical assistance to the end user as part of the Division Network Operations Center (DNOC) Helpdesk at JRTC in support of JRTC rotational training.
    • Install and update operating systems and certificates while complying with DOD policies and procedures.
    • Image, configure, diagnose and troubleshoot system issues pertaining to PC’s and laptops.
    • Assist JRTC personnel with CPOF, Ventrilo, TransVerse, Army Battle Command Systems, and Mission Command systems.
    • Provide assistance in configuring and implementing network monitoring maps and collaboration tools which provide customers with near-real time Rotational Training Unit (RTU) tracking on CPOF systems.

    Qualifications

    • 3+ years of helpdesk or systems admin experience
    • Must have an active Secret clearance.
    • Must meet the Information Assurance Technician (IAT) Level II requirements by having or able to obtain within 6 months of hire: CompTIA Sec+ certification, CCNA Sec, GSEC, or SSCP
    • Associates Degree in a related technical discipline is desired

     

    BlueWater Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

     

     

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