BlueWater Federal Solutions is a dynamic and nimble systems integration firm providing professional services and IT solutions to the Federal Government throughout the nation. We are viewed by our Federal Customers (DHS, Army, Navy, CENTCOM, DHA, EPA, GSA) as a trusted partner with a track record of successful past performance and superior customer value.
Without question, our company's strength lies in our people – Over 250 men and women who are deeply passionate about client partnership, reliable delivery, and successful results. We are looking for individuals who share this aspiration and invite you to join us in work that truly makes a difference for our clients.
The Program Manager will be responsible for the successful technical, schedule, and cost performance of a large 24x7x365 Navy Enterprise Service Desk across multiple geographical locations in accordance with contract requirements and company policies, procedures and guidelines.
Bachelor’s degree in a IT related discipline, Master’s degree is a plus
10+ years of related technical and managerial experience in a Service Desk/Help Desk environment supporting Information Technology environments
Must have an active Secret Clearance
ITIL Foundation v3, PMP and HDI Support Center Manager Certifications are required.
ITIL Expert, Lean Six Sigma Black Belt Certification and Security+ Certifications are desired.